Summit Agenda

MC OPENS

Welcome Address by Premium Sponsor

Bashar Kilani, Region Executive, IBM Middle East

Changing the Foundations

• What are the building blocks of crypt o currency?
• How can they be applied t o financial services?
• What impacts might they have on the ways Banks work
  today?
• Where are the financial benefits for all stakeholders?

Julian Wilson, Product Owner Group Innovation, Barclays UK

Platform Banking - How to Disrupt the Market

• Challenger Bank Trends of Platform Banking 
• Why API “ Open” Banking is the magic sauce
• Models of Platform Banking relevant to MEA
• Case studies on how Platform Banking is working 

Naveed Minhas, Banking Industry Leader MEA, IBM Global Business Services

Corporate Banking: How Successful Banks Approach Digital Transformation to Guarantee the Best Customer Experience

• Top banks’ approach to digitalization of corporate products
• How to ensure quick time to market in complex environments
• Improvements in IT architecture and their impact on customer experience

Maciej Sałata, Senior Consultant, Corporate Banking, Comarch

Fireside Chat

Noman Rasheed, Chief Information Officer, Noor Bank
Naveed Minhas, Banking Industry Leader MEA, IBM Global Business Services
Nabilah Annuar, Editor, Banker Middle East
Paolo Barbesino, Senior Vice President & Head of Multi-Channel Banking, Emirates NBD

The convergence of transformative technologies in banking

The rise of transformative technologies like Artificial Intelligence, Robotics Process Automation, Internet of Things, Blockchain, Cloud Platforms and Open Banking help banks to create compelling business propositions for their customers.  At the same time, they offer the banks the opportunity to reimagine their business models, processes and workforce engagement styles. All these technologies are transformative by themselves, but the true potential lies in unlocking their combined value by utilizing them together. Discover how banks across the globe are driving value out of this convergence of technologies to transform their business.

Ali Nanji, Industry Solutions Executive – MEA Financial Services, Microsoft
Yasar Yilmaz, Industry Head, Financial Services, Middle East & Africa, Microsoft

Digital Becomes Mainstream  

• How can banks implement a robust digital strategy, and ensure that it meets everyone’s needs – The future generation vs now?
• How can banks overcome challenges associated with legacy systems?
• Changing mindsets within the industry
• How can banks succeed in the new era of digital?

Erwin Van Helden, Head of Payments and Digital Channels MEA, Temenos

Banking 2025: Four pillars of the digital-first bank

• 2018 & The state of play in banking
• 2025: The Vision for the bank of the Future
• How to thrive and not just survive by 2025

Cornel Dixon, Head of MEA, Backbase

Interactive Panel Discussion: Will Mobile Banking Result in the Death of Branches?

• Is branch-based banking still driving growth?
• The rise of challenger banks – How will this impact the industry?
• Innovation and personalization are key – Mobile banking is no longer just about providing transaction histories, but about using customer data to provide insights into making the best financial decisions
• How much of a threat is the new era of E-wallets to traditional banking structures?

Aref Al Ramli, SVP, Head of Digital Banking & Innovation, Mashreq
Harish Vaidyanathan, Vice President - Product Marketing, Vymo
Marwan Hadi, Head of Retail Banking and Wealth Management UAE, HSBC Bank Middle East Ltd.
Philip King, Global Head of Retail Banking, Abu Dhabi Islamic Bank
Ravikiran M A, Head - Digital Banking and Innovation, Union National Bank

Transforming Financial Services Beyond Digital

• Redefining customer experience when everyone goes digital
• AI and Bots will become a norm sooner than you expect
• Analytics is much more than personalization and targeting

Daragh O’Byrne, Vice President and Global Head of Marketing & Alliances, Nucleus Software

Customer Experience in the Digital Era: Staying ahead of customer expectations is key to the customer experience.

• Tying together advanced technologies, CX as it pertains to banking and the regulatory framework while introducing the notion of banking platforms that enable a true experience for the digital era.

Venkataraman Balasubramanian, Chief Technology Officer, Banking & Capital Markets Industry, DXC Technology

The Executive Announcement of My Wealth Mobile App

• How does the appearance of new players shape the investors’ expectations and the Wealth Management market?
• What is worth knowing about the “new type” of investors?
• Introduction of My Wealth – Dorsum’s Brand-new Wealth Management mobile app

Imre Rokob, Director of Business Development, Dorsum
Thomas Buemsen, Managing Director - Middle East, Dorsum

Interactive Panel Discussion: The Role of the CIO in Competitive Advantage

• To remain competitive, banks need to accelerate digitization across the business and the first step is to understand customer’s expectations, needs and behaviors
• What technologies should banks be investing in to remain competitive in customer experience?
• How can banks overcome strict regulations and legacy systems to compete with new FinTech companies in the customer experience arena?
• Customers are now prepared to pay more for a better customer experience: How can banks leverage technology to avoid customers defecting?

Hani Alabdulsalam, Head of IT – Digitization Department, Banque Saudi Fransi
Julian Wilson, Product Owner Group Innovation, Barclays UK
Nicholas Hacking, Sales Director, ERI Bancaire SA
Pedro Pinto Coelho, Chairman and Chief Executive, BANCO BNI EUROPA
Sanjay Khanna, Chief Information Officer, RAKBANK
Zubair Ahmed, Chief Information Officer, Emirates Islamic Bank

Data Aggregation & Analytics driving Consumer Financial Wellness & Digital Credit

• Empowering consumers to plan for the future and make better choices
• Enabling banks to help its customers gain control over their finances; provide targeted financial solutions and services.
• Benefits of on-demand, digitized processes vs. traditional credit lending procedures

Arjun Singh, Managing Director of Envestnet, Yodlee

Transforming the Banking Data Pipeline

• How to combine RegTech solutions with data management technologies to join the dots between regulatory change management and technical implementation of effective rules and controls.
• How to separate identity from data value to de-risk the data pipeline and enable privacy respectful secondary data processing.
• How to integrate machine learning approaches alongside existing rule-based controls to improve financial crime detection and reduce false positives.
• How to simplify electronic communications management and evidence gathering in the event of fraud detection.

Francois Zimmermann, Global CTO, Hitachi Vantara

MC OPENS

Traditional Banks VS FinTech – Who Will Win?

• With so many emerging agile players in the market, the ability
  to quickly put new technology to work is key, as is time to
  market – How can traditional banks ensure early adoption of
  these technologies?
• The case against traditional banks VS the case against FinTech
  companies
• Will traditional banks become the disrupters through strategic
  acquisitions?
• Is collaboration the way forward? If so, what role will regulation
  play?

Pedro Pinto Coelho, Chairman and Chief Executive, BANCO BNI EUROPA

Cognitive Systems transforming Financial Crimes & Compliance. It is not about Advanced Analytics.

• Shift from identifying financial crimes to identifying financial criminals
• Cognitive and RPA approached to Optimize Alert triage and EDD
• Case studies

Olga Parra, Financial Crimes & Safer Payments Solutions Leader, IBM Middle East and Africa

A Hitchhiker’s Guide to the Digital Economy for Banks

A fun presentation on how the banking industry is being disrupted in the digital economy where technology changes everything from how customers find, select and engage with banks to how third party financial services, P2P platforms, and the broader FSI eco-systems will be replacing many of the traditional services banks provide. This session offers advisory for banks to start their digital transformation and the best way to quickly gain ROI.

Ilker Tasdemir, Director of Business Analytics, MDSap

Interactive Panel Discussion: Security in the New Era of Banking

• Data is the new oil and hackers are constantly devising ways to acquire it. How can banks adopt new preventative security measures, rather than reactive measures?
• What are some of the most recent methods used by cyber-criminals, and what are the methods implemented by banks to protect themselves?
• As cyber-attacks are continuously evolving, how can banks keep up the pace with defense mechanisms?
• It’s no longer just about the money – Cyber-criminals now look to take documents and data, as well as deny customer access to their accounts, so how can banks reassure their customers?

Ali Nanji, Industry Solutions Executive – MEA Financial Services, Microsoft
Astrid Hansen, Vice President Information Security, Barclays
Brian Byagaba, Head of Information Security, Commercial Bank International
Hariprasad Chede, Chief Information Security Officer, National Bank of Fujairah
Rashid Mahboob, Deputy CEO, Emirates Development Bank

An analysis of the online User Experience for Banking in the Gulf Region

• The Principles: What is user-centered thinking?
• The Method: How do we measure it?
• The Findings: What did users expect the most?
• The Verdict: What opportunities did we identify across banks in the region for better user-centered design?

Flow Fournier, Senior UX Manager, Red Blue Blur Ideas (RBBi)

Interactive Panel Discussion: Creating Business Value through Digitized Risk Management

• Implementing a digital transformation to risk management needs to be different from traditional trial and error methods that have been used in other areas of digital banking: How can we overcome this hurdle?
• What are some of the possible action areas for digital risk?
• Utilizing advanced technologies such as analytics and machine learning to increase the accuracy of risk management and reduce errors
• Key questions chief risk officers need to be asking in order to shape successful digital risk management initiatives

Ahsan Ali, Chief Risk Officer, Habib Bank AG Zurich
Alok Gupta, Regional Head of Risk Models, HSBC
Mondher Bellalah, Chief Risk Officer, United Arab Bank
Muhammed Javed, Head of Risk Management, Dubai Islamic Bank
Yousef Padganeh, Head Enterprise Risk Management, Commercial Bank International

What is true UX in wealth management all about – employee and customer perspective

• Top trends addressing CX in wealth management
• Employee experience as important as customer experience
• Key areas to improve EX in wealth management
• AI as an ally to EX and CX

Przemek Bogusz, Financial Services Sector Director, Comarch

Interactive Panel Discussion: The Future of Corporate Banking

• Until now, digital solutions have primarily been aimed at retail customers but 2018 and beyond will see digital coverage extended to corporate banking
• Corporate customers are increasingly asking for the real-time, on-demand banking services that retail customers receive – How can banks accommodate this?
• Should banks explore opportunities to broaden their business models beyond traditional banking?

Aly Ajani, Head of Corporate Banking, Citibank
Kumar Mahapatra, Head - Corporate Finance, Corporate Banking & FI, Commercial Bank International
Stuart Butler, Vice-President, Wirecard
Sunando Mukhopadhyay, Head of Portfolio Management, Corporate Banking, Noor Bank
Vijit Malik, Executive Vice President Corporate and Institutional Banking, United Arab Bank

Introduction to Digital Wealth & Case Studies

• What does it involve
• Delivery & Impact
• Successful Case Studies

Bhaskar Prabhakara, CEO, WeInvest

Digital Banking Experience in Lending

• Fintech revolution puts pressure on traditional banks
• Digitalization is the key to competitiveness
• Automation to simplify lending processes

Béla Vér, CEO, ApPello

PRIZE DRAW & MC CLOSES